Multi-family Operations and Maintenance

  • Wednesday, July 22, 2020
  • 8:30 AM - 11:00 AM
  • WE&T Webinar


Even with the most energy-efficient appliances, lighting, heating, and cooling systems, much of the energy costs in a multifamily building depend on effective operations and deliberate maintenance. Incremental improvements to regular activities by operations and maintenance staff are a cost-effective strategy to lower operating costs and increase net operating income. This online-based class identifies specific steps to save on energy costs, increase tenant comfort and retention and generally improve operations through and Operations and Maintenance Plan.

Target Audience:

  • Property/Portfolio manager
  • Maintenance manager/staff
  • Multifamily property owners
  • Multifamily energy raters


  • Identify opportunities to reduce energy use through operations and maintenance (O&M)
  • Learn how to implement enhanced O&M to save maintenance time
  • Discover online tools from SDG&E to monitor building energy
  • Identify systems and equipment that can be optimized


Bill Eckman is an accomplished energy auditor and project manager, with over 17 years of experience serving single family, multifamily, and commercial construction sectors. Bill has developed various operations protocols, energy assessment procedures, installation standards, and quality assurance procedures for multifamily energy efficient operations and retrofit projects. On behalf of the EnergySmart Academy at Santa Fe Community College, Bill administers the Building Operator Certification training program and develops distance‐learning courses used throughout the U.S. Bill is a Building Performance Institute (BPI) certified training and proctor for Building Analyst, Quality Control Inspector, Energy Auditor, and Multifamily Building Analyst.

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This is a project of the San Diego Regional Climate Collaborative, which is partially funded by California utility customers and administered by San Diego Gas & Electric® (SDG&E) under the auspices of the California Public Utilities Commission. The Center for Sustainable Energy® is a member of the collaborative. Trademarks are property of their respective owners.